Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

2. How We Use Cookies

Elite Tours uses cookies for the following purposes:

• Essential Cookies: Required for the website to function properly
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Deliver relevant advertisements and track campaign effectiveness

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They include:

• Session cookies for authentication
• Security cookies to prevent fraud
• Load balancing cookies

3.2 Analytics Cookies

We use Google Analytics to understand how visitors use our site:

• Pages visited and time spent
• Traffic sources
• User demographics (anonymized)
• Device and browser information

3.3 Preference Cookies

These cookies remember your choices:

• Currency preference (USD/KES)
• Language selection
• Search filters

3.4 Marketing Cookies

Used to deliver relevant advertisements:

• Facebook Pixel
• Google Ads
• Retargeting cookies

4. Third-Party Cookies

We use services from third parties that may set their own cookies:

• Google Analytics: Website analytics
• Facebook: Social media integration and advertising
• Stripe/PayPal: Payment processing
• SendGrid: Email communications

5. Managing Cookies

You can control and manage cookies in several ways:

5.1 Browser Settings

Most browsers allow you to:

• View cookies stored on your device
• Delete cookies
• Block cookies from specific sites
• Block all cookies

5.2 Browser-Specific Instructions

• Chrome: Settings > Privacy and security > Cookies
• Firefox: Options > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Cookies
• Edge: Settings > Privacy > Cookies

5.3 Opt-Out Tools

• Google Analytics Opt-out
• Facebook Ad Preferences
• Digital Advertising Alliance Opt-out

6. Cookie Duration

Cookies may be:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain on your device for a set period or until manually deleted

Our cookies typically expire after:

• Essential cookies: Session or 1 year
• Analytics cookies: 2 years
• Preference cookies: 1 year
• Marketing cookies: 90 days to 2 years

7. Impact of Disabling Cookies

If you disable cookies, some features may not work properly:

• You may need to log in repeatedly
• Your preferences won't be saved
• Some pages may not display correctly
• Booking functionality may be limited

8. Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending you an email.

9. Contact Us

If you have questions about our use of cookies, please contact us:

10. Related Policies

For more information about how we handle your data, please see:

• Privacy Policy
• Terms of Service